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Inspiring the inner explorer (and philanthropist)
Company profile
Scientific organization
Status
Non-profit
Delivery
Web
Project type
Informational / Experiential
This project was created in Articulate Storyline.
Opportunity
Enhance understanding of the organization's directives, allow website visitors to inform and apply their interest in science and help users identify areas of funding needs.
Solution
The module demonstrates the range of factors that determine the likelihood of discovering other intelligent life in the universe. Users may select between a range of conservative and optimistic estimates while highlighting current scientific understanding and areas of opportunity for further research.
Engaging learners with branching scenarios
Company profile
Direct-sales organization
Status
For-profit
Delivery
Web / LMS / Mobile
Project type
Branching Scenario
Opportunity
Help direct-selling consultants without sales backgrounds overcome fears of failure when engaging in sales conversations. Users sandbox various responses in a controlled-failure environment.
Solution
This piece is part of a sales training curriculum for direct-selling consultants. Learners can engage with potential customers in various scenarios while earning in-module (or real-life) points. Points are used to foster competition within and among sales teams. Visual feedback is provided by a mood meter, points accumulation and facial gestures. Audio feedback is provided by the customer's response to learner choices.
This project was created in
Adobe Captivate.
Improving communication through self-understanding
Company profile
B2B Software Developer
Status
For-profit
Delivery
Web / LMS
Project type
Personality Self-Evaluation
This project was created in Articulate Storyline.
Opportunity
Leadership development candidates come from a diverse range of backgrounds. Allowing students to understand the dynamic personalities at work in their professional lives greatly enhances communication skills.
Solution
This module introduces learners to the concept of working with different personality types by allowing students to take a personality questionnaire to better understand their own personality traits and the interplay of traits among themselves, their colleagues and customers.
Onboarding sales teams with real-world scenarios
Company profile
B2B Software Developer
Status
For-profit
Delivery
Web / LMS
Project type
New-hire sales onboarding
Opportunity
Translate Instructor-led training ILT companion participant guide material to eLearning delivery for new hires, facilitating contextual learning and controlled failure in an onboarding environment.
Solution
This project involved the blending of printed classroom participant guides and experiential learning. New hire front-line sales consultants were tasked with understanding and applying sales principles in a real-world context. Learners work through multiple scenarios to engage consumers in sales conversations by applying consultative selling techniques. Visual feedback is provided by a mood meter, points accumulation and facial gestures. Audio feedback is provided by the customer's response to learner choices.
This project was created in
Adobe Captivate.
Reimagining compliance training delivery
Company profile
Contact Center / Business
Process Outsourcing
Status
For-profit
Delivery
Web / LMS
Project type
Gamification / Adaptive Learning
This project was created in Articulate Storyline.
Opportunity
According to a recent study by Gartner, traditional compliance training is almost always looked on by front-line employees and managers alike as a necessary evil.
Solution
This module introduces learners to information security topics in a fun and engaging way by introducing several characters and narrators encountered while exploring a corporate campus in an open-world format. Adaptive learning paths embedded in each environment ensure that learners who already understand the material may move through the module more directly than learners who are unfamiliar, and who are presented with additional examples based on their answers to a series of preliminary assessments on each topic.
Simulating real-time software navigation
Company profile
Contact Center / Business
Process Outsourcing
Status
For-profit
Delivery
Web / LMS
Project type
Software Simulation
Opportunity
Front-line contact center employees must understand the correct navigation of CRM software while interacting with customers in a fluid, conversational environment.
Solution
Traditionally, software training and soft skills training are delivered separately, often days or weeks apart. Effective asynchronous training should simulate the exact environment in which learners will work. By combining software training and soft skills training, learners are placed within the context of a real customer interaction, complete with data entry and data manipulation tasks while making selections that will affect customer satisfaction.
This project was created in
Articulate Storyline.
Invigorating PowerPoint to eLearning migration
Company profile
B2B Software Developer
Status
For-profit
Delivery
Web / LMS / Mobile
Project type
PowerPoint to Storyline
This project was created in Articulate Storyline.
Opportunity
Reduce travel time and resource expense while standardizing training delivery by migrating on-site instructor-led training to eLearning content housed in corporate LMS.
Solution
Asynchronous content delivery reduces costs, allows students to engage with material at their own pace and populates completion and comprehension data. Periodic knowledge checks and activities are strategically placed to confirm understanding.
Understanding product features and benefits
Company profile
Consumer Electronics
Status
For-profit
Delivery
Web / LMS
Project type
Product Drill & Practice
Opportunity
Help front-line employees in brick & mortar locations of a major consumer electronics retailer better serve customers with correct product knowledge.
Solution
This is a short demo version of a product knowledge eLearning module that gives learners the opportunity to practice identifying out-of-the box components of individual SKUs and understanding compatible peripherals and warranty and maintenance packages.
This project was created in
Articulate Storyline.
