Inspiring the inner explorer (and philanthropist)

Company profile

Scientific organization

Status

Non-profit

Delivery

Web

Project type

Informational / Experiential

This project was created in Articulate Storyline.

Opportunity

Enhance understanding of the organization's directives, allow website visitors to inform and apply their interest in science and help users identify areas of funding needs.

Solution

The module demonstrates the range of factors that determine the likelihood of discovering other intelligent life in the universe. Users may select between a range of conservative and optimistic estimates while highlighting current scientific understanding and areas of opportunity for further research.

Engaging learners with branching scenarios

Company profile

Direct-sales organization

Status

For-profit

Delivery

Web / LMS / Mobile

Project type

Branching Scenario

Opportunity

Help direct-selling consultants without sales backgrounds overcome fears of failure when engaging in sales conversations. Users sandbox various responses in a controlled-failure environment.

Solution

This piece is part of a sales training curriculum for direct-selling consultants. Learners can engage with potential customers in various scenarios while earning in-module (or real-life) points. Points are used to foster competition within and among sales teams. Visual feedback is provided by a mood meter, points accumulation and facial gestures. Audio feedback is provided by the customer's response to learner choices.

This project was created in

Adobe Captivate.

Improving communication through self-understanding

Company profile

B2B Software Developer

Status

For-profit

Delivery

Web / LMS

Project type

Personality Self-Evaluation

This project was created in Articulate Storyline.

Opportunity

Leadership development candidates come from a diverse range of backgrounds. Allowing students to understand the dynamic personalities at work in their professional lives greatly enhances communication skills. 

Solution

This module introduces learners to the concept of working with different personality types by allowing students to take a personality questionnaire to better understand their own personality traits and the interplay of traits among themselves, their colleagues and customers.

Onboarding sales teams with real-world scenarios

Company profile

B2B Software Developer

Status

For-profit

Delivery

Web / LMS

Project type

New-hire sales onboarding

Opportunity

Translate Instructor-led training ILT companion participant guide material to eLearning delivery for new hires, facilitating contextual learning and controlled failure in an onboarding environment.

Solution

This project involved the blending of printed classroom participant guides and experiential learning. New hire front-line sales consultants were tasked with understanding and applying sales principles in a real-world context. Learners work through multiple scenarios to engage consumers in sales conversations by applying consultative selling techniques. Visual feedback is provided by a mood meter, points accumulation and facial gestures. Audio feedback is provided by the customer's response to learner choices.

This project was created in

Adobe Captivate.

Reimagining compliance training delivery

Company profile

Contact Center / Business

Process Outsourcing

Status

For-profit

Delivery

Web / LMS

Project type

Gamification / Adaptive Learning

This project was created in Articulate Storyline.

Opportunity

According to a recent study by Gartner, traditional compliance training is almost always looked on by front-line employees and managers alike as a necessary evil.  

Solution

This module introduces learners to information security topics in a fun and engaging way by introducing several characters and narrators encountered while exploring a corporate campus in an open-world format. Adaptive learning paths embedded in each environment ensure that learners who already understand the material may move through the module more directly than learners who are unfamiliar, and who are presented with additional examples based on their answers to a series of preliminary assessments on each topic.

Simulating real-time software navigation

Company profile

Contact Center / Business

Process Outsourcing

Status

For-profit

Delivery

Web / LMS

Project type

Software Simulation

Opportunity

Front-line contact center employees must understand the correct navigation of CRM software while interacting with customers in a fluid, conversational environment.

Solution

Traditionally, software training and soft skills training are delivered separately, often days or weeks apart. Effective asynchronous training should simulate the exact environment in which learners will work. By combining software training and soft skills training, learners are placed within the context of a real customer interaction, complete with data entry and data manipulation tasks while making selections that will affect customer satisfaction.

This project was created in

Articulate Storyline.

Invigorating PowerPoint to eLearning migration

Company profile

B2B Software Developer

Status

For-profit

Delivery

Web / LMS / Mobile

Project type

PowerPoint to Storyline

This project was created in Articulate Storyline.

Opportunity

Reduce travel time and resource expense while standardizing training delivery by migrating on-site instructor-led training to eLearning content housed in corporate LMS.

Solution

Asynchronous content delivery reduces costs, allows students to engage with material at their own pace and populates completion and comprehension data. Periodic knowledge checks and activities are strategically placed to confirm understanding.

Understanding product features and benefits

Company profile

Consumer Electronics

Status

For-profit

Delivery

Web / LMS

Project type

Product Drill & Practice

Opportunity

Help front-line employees in brick & mortar locations of a major consumer electronics retailer better serve customers with correct product knowledge.
 

Solution

This is a short demo version of a product knowledge eLearning module that gives learners the opportunity to practice identifying out-of-the box components of individual SKUs and understanding compatible peripherals and warranty and maintenance packages.

This project was created in

Articulate Storyline.