Overview
Challenge
Solution
Traditionally, software training and soft skills training are delivered separately, often days or weeks apart. Effective asynchronous training should simulate the exact environment in which learners will work. By combining software training and soft skills training, learners are placed within the context of a real customer interaction, complete with data entry and data manipulation tasks while making selections that will affect customer satisfaction.
details
Company profile
Contact Center / Business
Delivery
/ LMS
Web
Project type
Software Simulation
Opportunity
Enhance understanding of the organization's directives, allow website visitors to inform and apply their interest in science and help users identify areas of funding needs.
Outcome
The module demonstrates the range of factors that determine the likelihood of discovering other intelligent life in the universe.
This project was created in
Articulate Storyline.
