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Level 3 eLearner engagement
Engaging learners with branching scenarios
Company profile
Direct-sales organization
Status
Direct-sales organization
Delivery
Web
/ LMS
/ Mobile
Project type
Branching Scenario
This project was created in
Adobe Captivate.
Opportunity
Help direct-selling consultants without sales backgrounds overcome fears of failure when engaging in sales conversations. Users sandbox various responses in a controlled-failure environment.
Solution
This piece is part of a sales training curriculum for direct-selling consultants. Learners can engage with potential customers in various scenarios while earning in-module (or real-life) points. Points are used to foster competition within and among sales teams. Visual feedback is provided by a mood meter, points accumulation and facial gestures. Audio feedback is provided by the customer's response to learner choices.
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