Level 3 eLearner engagement
Understanding product features and benefits
Product Drill & Practice
This project was created in
Help front-line employees in brick & mortar locations of a major consumer electronics retailer better serve customers with correct product knowledge.
This is a short demo version of a product knowledge eLearning module that gives learners the opportunity to practice identifying out-of-the box components of individual SKUs and understanding compatible peripherals and warranty and maintenance packages.