Scenario-based sales onboarding
Scenario-based learning (SBL) / Soft Skills
According to Macropraxis,* sales-enablement onboarding — especially programs that blend role-play, feedback, and practical tools — dramatically speeds up ramp-time and builds real sales competence.
We developed both an instructor-led participant guide and corresponding eLearning to support new hires in applying sales principles in real-world contexts. Learners navigate branching scenarios where they engage customers using consultative selling techniques. Interaction feedback comes through visual cues (a “mood meter,” facial gestures) and audio responses based on their choices. This blend of guided classroom materials and experiential eLearning encourages controlled risk-taking and deepens learning through reflection and real-time response.
Screenshots
Call flow student guide
Learning modalities used
Soft Skills
Scenario-based learning (SBL)